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FAQs

📌 General Platform FAQs

Blacrehub is an online marketplace where you can buy products from various vendors and also sign up to sell your own items. It connects buyers and sellers through a secure and intuitive platform.

Buyers can browse, add products to cart, and check out securely. Vendors register to list products, manage orders, and receive payments—all in one place.

Yes! Browsing and buying are free.

Absolutely. We use encrypted payment gateways and offer Buyer Protection for secure transactions and refunds.

From fashion and electronics to home decor and handmade items—Blacrehub hosts a wide range of goods from verified sellers.

🛒 FAQs for Buyers

Click “Sign Up,” enter your email and password, or sign up using Google/social media.

Use the top search bar or browse by categories. You can filter by price, location, or seller rating.

Each seller has a profile with ratings, reviews, and history. We verify sellers to maintain platform quality.

 

We accept cards, PayPal, and secure local payment methods. Options vary by region.

 

Sellers have individual policies shown on each product page. Most offer 14–30 day return windows.

 

3–15 business days on average, depending on the seller and your location.

 

Contact the seller from your orders page. If unresolved, escalate via our support for a full resolution.

🏪 FAQs for Sellers

Sign up as a vendor, complete verification, and list your products with descriptions and pricing.

 

We charge either a commission per sale or a monthly subscription. See blacrehub.com/seller-fees for details.

New, used, and handmade goods—clothing, gadgets, crafts, and more. See our full guidelines for prohibited items.

 

Payouts are processed 3–7 days after an order is completed and sent to your bank or mobile wallet.

 

🛠️ Technical & Support FAQs

Go to the Help section, email us at support@blacrehub.com, or chat live. We’re available 24/7.

 

Click “Forgot Password” on the login page, enter your email, and follow the reset link.

 

No, But soon there will be

 

Possible reasons: policy violations, selling restricted items, or repeated complaints. Contact support to resolve.

 

Yes, we regularly run offers! Follow us on socials to stay updated.

🤝 Mixed Buyer/Seller FAQs

Go to the Help section, email us at support@blacrehub.com, or chat live. We’re available 24/7.

 

Click “Forgot Password” on the login page, enter your email, and follow the reset link.

 

No, But soon there will be

 

Possible reasons: policy violations, selling restricted items, or repeated complaints. Contact support to resolve.

 

Yes, we regularly run offers! Follow us on socials to stay updated.

Still have more question? Contact us